Contact

In order to improve communication and answer the questions of new customers, we have prepared answers to the most frequently asked questions:

Payment for the order is made after signing the contract and receiving a proforma invoice with the indicated account number. For security reasons, we recommend that you also check whether the account number indicated by us is on the official government websites at: https://www.podatki.gov.pl/wykaz-podatnikow-vat-wyszukiwarka

After receiving the signed contract, we start the sales procedure. This process may take from several to over a dozen of days depending on the time necessary to properly register the vehicle and prepare it for transport. You can control the course of delivery all the time at http://transport.eu-neuwagen.pl/customer-order-status

You will receive a complete set of documents necessary to register the car. All the cars we deliver are successfully and without any problems registered in their markets. As a rule, we provide an invoice, CoC and registration documents. When it comes to the warranty, some car manufacturers now issue it electronically, so we do not always have a “paper” document.

Please contact us in advance to make a payment in EURO. The exchange rate must be arranged and booked on our side. Of course, this issue does not apply to cars delivered from Slovakia where all payments are made in EURO. Also keep in mind that our EURO account number is different for than the one for PLN payments.

All you have to do is contact us by sending an e-mail to office (at) eu-neuwagen.pl or contact our Business Development Manager on WhatsApp +48 733 571 565.

Register at db.eu-neuwagen.pl. After receiving all required documents, including company registration documents, the administrator will grant you access.

No. Every day we send offers directly to your e-mail with cars that may not be listed in the database but are still available for sales.

Go to the website http://transport.eu-neuwagen.pl/make-to-orders-status, enter your VAT number and the order number you received on the contract.

Yes, just send us the link to the offer you found on the Internet and we will contact the seller and negotiate the terms with them.

As a rule, we organize the transport of cars. Due to the fact that we transport many vehicles every week, our carriers are more flexible.


Contact: 

Irydium Europe Sp. z o.o. Sp.k.
Zakopiańska 238
30-435 Kraków, Poland
Tel. +48 688880286

VAT EU: PL9291871708

Director:
Łukasz Łoboda  

Headquarters:
ul. Wiśniowa 1 65-517
Zielona Góra, Poland



GDPR, e-mail: gdpr@eu-neuwagen.pl

Bank account:
PLN: PL 50 1050 1911 1000 0090 8119 6389 
EUR: PL 28 1050 1911 1000 0090 8119 6397
SWIFT: INGBPLPW

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